{"id":6473,"date":"2026-10-06T19:30:37","date_gmt":"2026-10-06T19:30:37","guid":{"rendered":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/?page_id=6473"},"modified":"2026-10-07T18:13:28","modified_gmt":"2026-10-07T18:13:28","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Does the price include set up and delivery? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes!<\/strong>\u00a0Setup and delivery are included in every rental price.<\/p>

Additional travel fees may apply for locations farther from Hillsborough County, NH. Contact us for a quote if you’re outside our primary service area.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you deliver to other cities? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, we deliver beyond our primary service area. Travel fees may apply due to operational costs and the possible need for additional trucks and labor.<\/p>

Call our office at\u00a01-888-494-3022<\/a><\/strong>\u00a0for a current quote.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What does the standard rental time include? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Most rentals include a\u00a06-hour block<\/strong>. Actual hours depend on your party and event schedule.<\/p>

We organize deliveries by route order to serve all customers efficiently. Rest assured \u2014 we’ll do everything we can to make sure you and your guests have a blast!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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When do you arrive for set up? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We typically arrive\u00a01\u20133 hours<\/strong>\u00a0before your rental begins.<\/p>

On busy days, we may need to set up as early as 4 hours in advance. If that’s the case, we’ll call the\u00a0Friday before<\/strong>\u00a0to confirm someone will be at the location.<\/p>

For tents, setup timing may vary based on the day’s schedule.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are your bounce houses and equipment <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Absolutely.<\/strong>\u00a0UFO Party Rentals cleans and disinfects every piece of equipment with all-natural cleaning products after every single rental. No exceptions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do we have to keep it plugged in the entire time? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes.<\/strong>\u00a0A continuous blower keeps the inflatable pressurized. Once unplugged, it deflates.<\/p>

We require an electrical outlet\u00a0within 50 feet<\/strong>\u00a0of the unit \u2014 or a generator rental. We bring our own heavy-duty extension cords to prevent tripped circuit breakers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What about parks? Do parks have electricity? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We love park setups! However, most parks\u00a0do not have electricity<\/strong>. You’ll need to rent a generator from us at a reasonable cost.<\/p>

Park space is first-come, first-served \u2014 claim your spot early. Check your town’s codes and permitting process, as UFO Party Rentals is not responsible for local permits at private events.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What payments do you take? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We accept\u00a0cash, credit cards, and checks<\/strong>.<\/p>

A\u00a050% non-refundable deposit<\/strong>\u00a0is required at the time of booking. The remaining balance is due on the day of the event.<\/p>

If credit card isn’t an option, call us at\u00a01-888-494-3022<\/a>\u00a0to make other arrangements.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What if we need to cancel? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Call our office\u00a0as soon as possible<\/strong>. If you cancel for any reason \u2014 including weather \u2014 we’ll issue a\u00a0rain check<\/strong>\u00a0equal to your deposit, valid for up to\u00a0365 days<\/strong>.<\/p>

Any balance paid above the deposit will be refunded. See our\u00a0Cancellation Policy<\/a>\u00a0for full details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you require a deposit? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, all orders require a\u00a050% non-refundable deposit<\/strong>\u00a0at the time of booking.<\/p>

If credit card isn’t an option, contact us at\u00a01-888-494-3022<\/a>\u00a0to arrange alternatives.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How big are the bounce houses and inflatables? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Most of our bounce houses are\u00a015\u00d715 feet<\/strong>\u00a0\u2014 slightly larger than many competitors.<\/p>

Each rental listing includes the exact space requirements. Inflatables need room for staking and the blower, and cannot rub against walls or trees.<\/p>

Tip:<\/strong>\u00a0Always measure your available space before ordering. If you have stairs or a tiered backyard, call our office to discuss setup options.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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What about the big jumps? Any special requirements? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Check the requirements listed with each rental unit. Make sure you have at least a\u00a04-foot-wide access path<\/strong>\u00a0to the setup area.<\/p>

Large inflatable units can weigh over\u00a0800 pounds<\/strong>, so we need a clear path with ample room. Call us if you’re unsure whether your space will work.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What surfaces do you set up on? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We can set up on\u00a0grass<\/strong>\u00a0(our favorite),\u00a0dirt<\/strong>,\u00a0asphalt<\/strong>, and\u00a0concrete<\/strong>.<\/p>

We cannot set up on rocks, as the constant friction wears through the vinyl. Carnival games can go on nearly any surface. The ideal setup is grass with stable ground and clear overhead space.<\/p>

If your location has a surface conflict, call the office to discuss our procedure for those setups.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can we see a copy of your contract and safety rules? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! A link to the contract and safety rules is included in your receipt after ordering. You can also contact our office to have a copy emailed to you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are we responsible for the unit if it gets a tear or damaged in any way? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Normal wear and tear:<\/strong>\u00a0You are not responsible. Seams may develop minor tears in high-traffic areas over time \u2014 just alert us so we can address it.<\/p>

Negligence or misuse:<\/strong>\u00a0If damage occurs from ignoring safety rules (for example, not turning off the blower in high winds), you may be liable for repair or replacement costs.<\/p>

We provide clear safety rules and a contract so you can operate the equipment confidently. Our commercial-grade rentals are a significant investment, and following the guidelines protects everyone.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"Frequently Asked Questions Does the price include set up and delivery? Yes!\u00a0Setup and delivery are included in every rental price.Additional travel fees may apply for locations farther from Hillsborough County, NH. Contact us for a quote if you’re outside our primary service area. Do you deliver to other cities? Yes, we deliver beyond our primary […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"io_meta_description":"","footnotes":""},"class_list":["post-6473","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/pages\/6473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/comments?post=6473"}],"version-history":[{"count":2,"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/pages\/6473\/revisions"}],"predecessor-version":[{"id":6515,"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/pages\/6473\/revisions\/6515"}],"wp:attachment":[{"href":"https:\/\/dev.rental.software\/ufopartyrentals.com956\/wp-json\/wp\/v2\/media?parent=6473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}